I would like to Thank anyone who filled out a survey on my forums or on MKrealms.
This was a very interesting project. There was so much to say in just 4,500 words. I think I covered what people felt were the most important topics.
You can download a copy of my paper and presentation: Marketing Audit
Note: I got made grade back and the paper didn't fair well. A "C" I wasn't happy about it but it's behind me. Keep that in mind when you read it. It needed a lot of help.
Now for a rant! I requested help from the head of Wizkids Marketing department. I didn't expect a response but I got one. Yeah! She responded, asked me what my project was about and offered to help. I replied immediately with the details of my project and some questions. After the initial email I heard nothing. So after a week of silence I sent another email. I was always polite. I told her if she was unable to help to please let me know so I could find another angle or a back up plan.
NOTHING! NOT ONE WORD!
I understand that people get busy, but if you say you're going to help then have the common courtesy to help or say "I really can't help."
But given WK track record for customer service should I really be surprised!?!?!?!?!
Special thanks to Len (tap4black) For providing me with additional information.